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OL (PE) - Procare Desktop Connection

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Emergency Slider for Carer Records at Engagement Schools

The Emergency slider on parent records for Engagement schools is not able to be turned on or off, and that designation is not synced from Desktop. It would be helpful to either enable the sync for this status from Information in Relationships in D...
Shannon Nowak 11 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Make parent numbers sync from Person Info

The parent phone numbers do not sync from DT to PE unless you add to the text message box and add the carrier. Almost every account I implement on PE I have to tell them to go do this and frankly they get really mad that they have to re-enter the ...
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Allow Engage Parents to view Deactivated Students

At this time in the Desktop to Engage platform if an Enrolled student's status is changed to another status, for example Inactive or Graduated, a parent can no longer view the historical information available for the child like Billing and Photos....
Lexi Hueseman almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 6 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Lock Staff email on Parent Engagement

Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 In Review

Option to add non Guardian User

Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Beth Carlin 5 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review