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POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 5 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Bulk Download Data

With the update to our data retention policy, we would like a bulk download option (for centers and families) to follow this change in policy. If we aren't retaining data, it would be great to have an easy way for centers and parents to bulk downl...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Reports / OL - Student Data 4 Future consideration

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson over 1 year ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Student Data 0 Future consideration

Include Enrollment/Discharge Dates in Bulk Upload of Student Data

Enrollment dates are a critical data field for accurate account tracking. Currently, dates must be entered manually for each child in Online, even when using the bulk upload template. Unless Active/Inactive tags are manually added by the user or c...
Ryan Schultz 6 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 12 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney about 1 year ago in Online Ideas Workspace / OL - School Settings / OL - Student Data 0 Future consideration

Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.

BAM 61282554 - Customer wants parents to be able to view the child's schedule on the parent account. They don't need it to be editable, but want parents to see the days in which they signed up for through their reg form.
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman 7 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 6 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Indicator for missing schedule and billing

Customer would like an indicator or warning when an enrolled student does not have a current schedule or recurring billing Plan They have run into multiple times where a student is enrolled and they realize the schedule or billing had not been ent...
Beth Carlin 3 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Student Data 0 Future consideration