Ideas

Magical Beginnings - BAM: 94981231 - is looking for the ability to remove staff members that are no longer employed on their end. Currently providers must reach out to use to have them removed. They are currently using CCEI that allows for them to...

BAM 69473017 Customer would like to be able to see the profile fields they add within the mobile app

BAM 58458456 Customer would like for Procare to generate report cards and progress reports for elementary students

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

https://herecomesthebus.com/ tracking of the bus for pick up and drop off for preschools and therapy centers

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...

I was working on getting a new client and lost the deal because their only reason to switch would be if we had enough/more qualifying PPD courses for their state in Spanish. The majority of her staff speaks Spanish. They are located in Minnesota h...

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...

"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...