Ideas

Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

11/20/25 BAM51442056 - immunizations syncing from DT to FE

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...

11/19/25 BAM55204805 - Requested face ID for the app login

11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

11/18/25 BAM 84659484 - Customer would like to create mailing labels, they send out birthday cards to students

11/18/25 BAM 26962888 - Center in PA requested for Milestones to be updated, the Pennsylvania state standards were updated in 2024

BAM 80131389 - Customer would like the fields on the bulk upload spreadsheet to reflect the default fields that are in student profiles in Procare so that all the information that is in Procare by default will be able to be uploaded in bulk

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...