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Online Ideas Workspace

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Registration Fee Payment Receipt

Centers need a receipt of all payments, including the registration payments, sent to parents. When the registration fee on the registration form is paid, there is no notification currently, and there is no way to get a receipt to Leads.
Kelly Kohlhagen 1 day ago in Online Ideas Workspace / OL - Enrollment 0

Centers would like to be able to search for keywords in messages

For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.
Jose Arias 4 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 2 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest about 1 month ago in Online Ideas Workspace / OL - Documents 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 4 months ago in Online Ideas Workspace / Other 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 3 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Update the "Name on Card" field validation in Online to require both a first and last name before allowing the user to save the payment method.

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...
Brian Bistline 3 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Already exists

PPD - courses in Spanish

BAM 49416338 - PPD - courses in Spanish
Pam Littleton 8 days ago in Online Ideas Workspace / Other 0

Would like the ability to print registration full forms once filled out, need paper copy of information there per state requirements. For now they will use reports with some of the data they need and print those.

BAM 17952255 - Would like the ability to print registration full forms once filled out, need paper copy of the information there per state requirements. For now they will use reports with some of the data they need and print those.
Pam Littleton 8 days ago in Online Ideas Workspace / OL - Leads 0

Would like a way to upload data from Procare into another software apart from Gusto, Quickbooks or KinderSystems.

BAM 52448635 & 71047980 - Would like a way to upload data from Procare into another software apart from Gusto, Quickbooks or KinderSystems. Needs to get the data from PC uploaded to a system called MIT and will have to use spreadsheets generat...
Pam Littleton 8 days ago in Online Ideas Workspace / Other 0