Previously we received a pop up when entering a cash or check payment asking if we wanted to print the receipt. This is no longer a feature, when talking to procare support she suggested that I make it be a suggestion.
Male, female, and UNKNOWN are alienating. "Other" would also be alienating. We would choose to leave the field blank for all persons, except then "UNKNOWN" presents in the dashboards and appears to be a forgotten field or other mistake in the acco...
Fix request: Child windows steal & prevent refocus on parent app
Significant need to be able to have both the timecard and the ledger of a child in an account open at the same time, especially when there are multiple children within the same account. Cannot click ProCare elements outside of ledger or timecard c...
The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
I'm sure this is a common want, however I wanted to send it just in case. We're wanting a way to communicate to parents each time their child has an accident. Could be during nap, or could be anytime during the day, but this allows us to document ...
Family Data reports need to have filters for child name and class NOT for accounting information! It does not make sense to want to run a report for information regarding a child's email, address, etc... to only have a filter for finance. Please m...
Recurring Payment Request Feedback - remove credit card when unchecked
Credit Card Option Display We’ve noticed that even if the credit card option is unchecked by the center, the associated verbiage still displays for families. Ideally, if an option is disabled on our end, families should not see any mention of it i...
"Recurring Payment Method" Language Families who are submitting a one-time payment for our waitlist find the default verbiage of “recurring payment method” confusing. Since these charges are not set up as recurring, the wording often causes famili...
Hi.My daycare is in the state of Virginia and I had a violation this week because the incidents report don't contain all the information that licensing requires. so I wanted to see if there is a way to add that information.But I totally undestand ...
Just called for tech help. Wait time is 79 minutes. Unacceptable for the amount of money I pay each month to ProCare. Please implement a call-back service to your customers.
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