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Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

POS Payments should post the same day!!!

There has to be a way for payments to process to our bank if the payment is made before a certain time each day.
Guest 3 months ago in Desktop User Suggestions 0

When someone calls with a question and you say you are going to call them back so they can get their problem fixed... Then CALL them BACK.

No description provided
Guest 3 months ago in Desktop User Suggestions 0

Batch Emails

Please bring back the option for Procare to send confirmation emails, for: Batch Summary, Settled Batch Summary.
Guest 3 months ago in Desktop User Suggestions 0

Translating to Spanish for families

In the southern region families have mixed language needs. English and Spanish are the primary languages. Currently families are not able to opt for information to be translated in Spanish and the system does not offer an option for the message to...
Guest 3 months ago in Desktop User Suggestions 0

Tax Receipts for Canadian Customers

Need the ability to generate tax receipts for Canadian tax papers via Procare Desktop. With the ability to email them out similar to invoices.
Guest 3 months ago in Desktop User Suggestions 0

Update time frame for auto-checkout of children on timecards.

There appears to have been a change to the children timecards where they are automatically checked out at the time of our closure if their parents had not. I would like to figure out how to change that or have it reverted back. Per state licensing...
Guest 3 months ago in Desktop User Suggestions 0

Health/Body Check on the engagement app

I would love to be able to do daily health and body checks on the app. It would make the process of checking the kids much easier on staff and it would streamline the entire process for staff, parents, and kids. It will also keep a record of every...
Guest 3 months ago in Desktop User Suggestions 0

Call back system on wait time

This would be useful for when you have longer wait times people are not suck on hold for long periods of time.
Guest 3 months ago in Desktop User Suggestions 0

Tuition Express Reconciliation report

Schoolcareworks has a reconciliation report built into the software which is significantly easier to utilize than a manual reconciliation using Procare deposit reports and a combination of Bank account activity, TE batch, and POS reports to comple...
Nick Sarbaum about 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration