Presently, when a center attempts to refund a parent on a charge that is over 90 days old, the error message thrown says "The payment is already refunded" which is misleading and often not even true. This should change something that is more trans...
When parents are submitted a registration form their review page is severely impacted on whether or not there is a fee added to the form. I have attached screenshots showing what the review page looks like for a parent from this QB school account,...
Column Header in Program Customization - Active or Disabled
Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.
Customer would like a Procare Dekstop connection with ADPOther customer have reported using ADP for Payroll in the past and use the data viewed or Corproate organizer to export and import payroll information
Add an email notification when a MyProcare or Engagement Payment is made
Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...
Wants parent payment method stored upon registration to bill for future charges.
11/21/25 BAM 49574430 - Autism center that is using TE for late pick up only! Wants parent payment method stored upon registration to bill for future charges.
Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare, for example)
11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...
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