Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 5 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 7 months ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Staff Scheduling - shift presets

Client would like to be able to create "shift names" and then be able to find those again as presets or templates. If Procare does not recall the shift names, then when other admin enter shifts and do not use the same naming conventions, things co...
Kami Lee 11 months ago in Online Ideas Workspace / OL - Staff Management 1 Future consideration

Online - Manage Calendar Parent Notifications

Because calendar entries are entered manually, parents with notifications enabled receive an alert for each event. The school enters calendar events for the entire schools year so this is a lot of notifications. Customer would like a way to tempor...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Calendar / OL - Notifications 0 Future consideration

Online Corporate Calendar Entry

Customer currently uses the Corporate school account to create all communication templates, which schools can then pull into their own accounts. This helps avoid duplicating work across accounts. Customer would like a way to do something similar w...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Calendar 0 Future consideration

Online Corporate Report

Customer would like an Online Corporate report created with the below criteriaThe idea would be to run the report for all locations under that Procare Onlnie Corporate Account. Corporate Reports > Data Viewer > Employee Data > Employee Ti...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Reports 0

Fillable Forms for E-Documents

Fillable pdf forms, where you can click into a box and just start typing, are not compatible with our E-docs system. Clients who upload these fillable forms report that their applicants have to now click "annotate" and "T" for text select the box,...
Guest about 4 years ago in Online Ideas Workspace / Other 3 Already exists

Customizable Invite

We need to make the parent invite email customizable. We have several centers that do not work with children and when they are inviting people to use the software it looks poorly on them as the email caters to children and not adults.
Courtney Masters over 3 years ago in Online Ideas Workspace / OL - My School / Other 4 Future consideration

Apply a credit to all family's accounts at the same time

There should be a way to apply a credit to all family's accounts at the same time, similar to the way we can use the late payment calculator. For example, if I want to apply a 15% credit to all our family's accounts for July only, there should be ...
Guest about 2 months ago in Desktop User Suggestions 0

Return the maximum withdrawal setting in Tuition express

We have specific amount established per family and need this feature to ensure that we are able to continue to offer the best service to our families
Guest about 2 months ago in Desktop User Suggestions 0