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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 6 days ago in Procare Desktop / Internal Facing 0

Since tuition express update Swipe function is no longer working

Ever since the tuition express update the swipe function no longer works
Guest about 15 hours ago in Desktop User Suggestions 0

Change Family center when account has Auto Pay

If a family's family center needs to be changed, it is not possible to make that change if the family account is set to Auto Pay
Mike Mercer 1 day ago in SCW 0

Classroom-Child Status

We would like to be able to hide the child's classroom status before school starts each year. Please make that an option. Our parents see what class their child is enrolled for before school starts and share that information with others and it cau...
Guest 1 day ago in Desktop User Suggestions 0

Report that breaks down the payment received by the items invoiced instead of just a total received

I would like to be able to separate the customers payment by the line items that were invoiced and paid by the customer - for example - if we bill for Tuition, extra activities, field trips and a program fee on an invoice - I'd like to be able to ...
Guest 1 day ago in Desktop User Suggestions 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 18 days ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 19 days ago in Procare Desktop / External 0

Integrate Attendance Data with Tuition Data

I am looking for a means to combine attendance data with tuition data to make sure that children who are enrolled for 2 days per week (for example) are only attending 2 days per week and not more.
Guest 2 days ago in Desktop User Suggestions 0

Automated receipt option

It would be super helpful if parents got automated receipts emailed directly to them from Procare Desktop anytime a payment is processed on their account especially when we run automated payments. Currently, we have to manually issue and email rec...
Guest 2 days ago in Desktop User Suggestions 0

Add 'Subsidy' as a Status Option on Child Record and Have an Automated Email Sent Out

A lot of times families register to secure a spot, but need a subsidy approval before actually attending. Subsidy approval can sometimes take a while so we would like to able to put the child in 'Subsidy' status, but still considered inactive so t...
Kevin Vergel-De-Dios 3 days ago in SCW 0