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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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When a Third Party Contract Expires, Have SCW Automatically Uncheck the Subsidy Sponsor Box On PRA

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...
Kevin Vergel-De-Dios 6 months ago in SCW 0 Future consideration

provide option to email paystubs to employees

Most payroll products now offer the ability for businesses to email paystubs to customers instead of print checks. Procare customers would like the ability to do this as most of their staff don't want a paper check and would prefer an electronic r...
Courtney Iversen almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 4 months ago in Procare Desktop / External 1 Will Not Implement

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake 11 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Apply a credit to all family's accounts at the same time

There should be a way to apply a credit to all family's accounts at the same time, similar to the way we can use the late payment calculator. For example, if I want to apply a 15% credit to all our family's accounts for July only, there should be ...
Guest about 2 months ago in Desktop User Suggestions 0

Return the maximum withdrawal setting in Tuition express

We have specific amount established per family and need this feature to ensure that we are able to continue to offer the best service to our families
Guest about 2 months ago in Desktop User Suggestions 0

Add Permission to receive or not receive Failed Billing Notification

Customer would like an additional permission to determine if a user should receive a failed billing notification.Currently a user needs to be an admin and have full access to BillingThe customer does not everyone under this category to receive the...
Beth Carlin about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting / OL - Notifications / OL - Permissions 1 Needs More Information

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen 11 months ago in Procare Desktop / External 0 In Review