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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Add Security Deposit Feature

Customers need a robust Security Deposit feature, like in Procare Desktop. The current solution is to Charge the Family Ledger, Receive a payment, Create a Ledger Account, and Receive a payment. When ready to apply the payment to the family ledger...
Zachary Keith almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

When a parent has an overdue balance,option for their PIN to automatically get suspended to prevent signing in, and the parent receives an email. Once paid, the PIN is automatically re-activated. (this should be a configuration where a center can choose if they want this option

This will prevent parents who haven't paid their balance from checking-in their child until the balance has been paid. Children should not be able to attend if their parents are not paying.
Kevin Vergel-De-Dios 6 months ago in SCW 0 Future consideration

Allow Centers to save Payment Methods for Families

Centers often want to be able to save a Card or ACH to the family's account for recurring payments.
Zachary Keith about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith about 1 year ago in Procare Desktop / External 0 Will Not Implement

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith about 1 year ago in Procare Desktop / External 1 Will Not Implement

The School should be able to control their own settings

I was not able to control which posts should require admin approval and which shouldn't. The schools should be able to make these decisions themselves and control it under "school settings" instead of having to message the help center.
Guest 6 months ago in Desktop User Suggestions 0

2 primary payers on one account (TE)

Hi, Is it possible to have a Tuition Express for each primary payer in one account. It is rare that we have to have 2 separate accounts for families due to disagreements. It is more common for us to have 2 separate payers within 1 account. Some fa...
Guest 3 months ago in Desktop User Suggestions 0

Misleading word on the Automated Payment Processing form

Hi, there are 2 sections on The TE payment form, Credit Card and Bank Account. Under the credit card section it asks for the account number instead of the card number. Parents are putting their bank account number instead of their card number. Is ...
Guest 3 months ago in Desktop User Suggestions 0

Unified Meal Tracking

Description: Customer would like the meal tracking functionality available between Desktop and Engagement instead of two distinct features that they have to choose from - more robust and better reporting in DT, but easier to use and more accessibl...
Jesse Hartman 7 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Meal Plans 1 Future consideration

Automatic reminders for requirements due

We are struggling keeping track of the required forms due dates. It would be great if there would be an option to send automatic reminders to us and the parents before the requirement is due.
Guest 10 months ago in Desktop User Suggestions 0