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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Showing 1821 of 1821

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 4 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

POS Transactions "View Declines" Option

Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
Liam McCarthy 3 months ago in TE Transactions / Center Daily Tasks 0 Future consideration

Adding additional report to Child Specific Reports options

We use the "Child: Information Sheet w/Categories (Landscape)" report almost daily, and aside from the beginning of the school, we are most likely only using it for one child at a time. It would be beneficial to have this report listed as an optio...
Guest 18 days ago in Desktop User Suggestions 0

Every Child Report should include birthdate and be sortable by birthdate youngest to oldest

The age of the children in care drives so many compliance related decisions...class composition, specified age of class, ratios, etc. The currently clocked in reports in Procare Engage do not include birthdate. Other reports have birthdate but the...
Guest 18 days ago in Desktop User Suggestions 0

Allow Data Viewer "Currently Clocked In" reports in Desktop to only return results for the filtered account list AND/OR allow column customization of the Currently Clocked In report in Procare Engage

We have children who stay beyond our 2:30 Preschool program release time--those children are "tagged" in Procare Engage as Full Day and they are "tracked" in Procare Desktop as Extended Care. We created a report needed for building our afternoon E...
Guest 18 days ago in Desktop User Suggestions 0

Procare - Canadian Daycare - Tax Reciepts by child

As a Canadian Daycare, we are required by Canadian income tax legislation to provide Income Tax receipts for amounts paid by child, not by FAMILY/PAYER/ACCOUNT. If there was a way to link the Child ID to the payments & billing amounts on the a...
Guest 18 days ago in Desktop User Suggestions 0

Push out reports again

What is the status of pushing out reports for transactions??? Not having these reports and notifications of CC declines and ACH returns pushed out is awful. Is there a setting in place to get these back? All the issues we have seen this year with ...
Guest 18 days ago in Desktop User Suggestions 0