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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Every Child Report should include birthdate and be sortable by birthdate youngest to oldest

The age of the children in care drives so many compliance related decisions...class composition, specified age of class, ratios, etc. The currently clocked in reports in Procare Engage do not include birthdate. Other reports have birthdate but the...
Guest 18 days ago in Desktop User Suggestions 0

Allow Data Viewer "Currently Clocked In" reports in Desktop to only return results for the filtered account list AND/OR allow column customization of the Currently Clocked In report in Procare Engage

We have children who stay beyond our 2:30 Preschool program release time--those children are "tagged" in Procare Engage as Full Day and they are "tracked" in Procare Desktop as Extended Care. We created a report needed for building our afternoon E...
Guest 18 days ago in Desktop User Suggestions 0

Procare - Canadian Daycare - Tax Reciepts by child

As a Canadian Daycare, we are required by Canadian income tax legislation to provide Income Tax receipts for amounts paid by child, not by FAMILY/PAYER/ACCOUNT. If there was a way to link the Child ID to the payments & billing amounts on the a...
Guest 19 days ago in Desktop User Suggestions 0

Push out reports again

What is the status of pushing out reports for transactions??? Not having these reports and notifications of CC declines and ACH returns pushed out is awful. Is there a setting in place to get these back? All the issues we have seen this year with ...
Guest 19 days ago in Desktop User Suggestions 0

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan 12 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Tuition Express Report for Expiring Cards

Prior to the migration of tuition express, we could run a report to determine which accounts have expiring credit cards on file. This is an important tool to help prevent busy parents from getting stuck with extra fees. We sell them on autopay wit...
Guest 20 days ago in Desktop User Suggestions 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Have the option to turn off/deactivate “Save Settings” and “Clear Settings” in Standard Reports for anyone who isn’t a System Supervisor.

Have the option in the Configuration section to turn off or deactivate the “Save Settings” and “Clear Settings” in Standard Reports for anyone who isn’t a System Supervisor.
Guest 20 days ago in Desktop User Suggestions 0