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Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 6 months ago in Online Ideas Workspace / Other 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 5 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

Customer would like to be able to set a schedule that repeats across multiple days

BAM 97483501 - Customer would like to be able to set a schedule that repeats across multiple days
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Customer would like the option to just save calendar events instead of sending parent calendar notification.

BAM 40943143 - Customer would like the option to just save calendar events instead of sending parent calendar notification.
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Calendar 0

Customer would like to be able to copy the active registration form to a leads registration form

BAM 75714494 - Customer would like to be able to copy the active registration form to a leads registration form
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Leads 0

QB OL - surcharging enabled so payments come through with fees and don't match with invoices

BAM 28049619 - QB OL - surcharging enabled so payments come through with fees and don't match with invoices so he needs payments to come through matching what TE paid his bank (payments reported in QB on a batch basis)
Pam Littleton 10 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 8 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

employee application

new employees being able to apply online- similar to student reg and waitlist management but make it a tab for "interviewed" "waiting" "hired" "awaiting background check" etc
Kaley Birch 23 days ago in Online Ideas Workspace / OL - Staff Management 0

Add a submit button to drop-off notes

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...
Guest 3 months ago in Online Ideas Workspace / OL - Documents 0