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Payment Rec Tool Enhancements

Current state of the payment reconciliation tool is not the best. Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu No way to remove transactions from the tool if a payment was...
Jesse Hartman 3 days ago in Procare Desktop / Enterprise Support 0

TE Report: Historical Fee Summary

Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...
Jesse Hartman 3 days ago in Procare Desktop / Enterprise Support 0

Make it where attendance will syinc with KidKare.

KidKare uses Minute Menu to sync our children to their system. If we could get a report that matches their requirements, we could sync attendance and therefor their meals served. The reports from ProCare has worked for years, unfortunately for me ...
Guest 8 days ago in Desktop User Suggestions 0

Parents logging in and out at the same time

The system allows parents to log in and log out at the same time or at 1-2 minute intervals. This means for the day it looks like the child was at school for 0.0 or for 1-2 minutes. Due to this, we can miss a large amount of funds that we can char...
Guest 10 days ago in Desktop User Suggestions 0

Change post-date when using Payment Rec Tool

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.
Jesse Hartman 10 days ago in Procare Desktop / Enterprise Support 0

Be able to keep reports in DT open while performing other actions

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...
Jesse Hartman 10 days ago in Procare Desktop / Enterprise Support 0

GL & Ledger Lock on Previous Periods

Hello, As I am on the accounting side of things, once I have my books closed for the month and the board has approved them, I close our accounting period and no more items should be posted backwards. This is always important, but super important a...
Guest 10 days ago in Desktop User Suggestions 0

Increase Font Size on Desktop

PLEASE find a way to allow increasing the font size on the desktop version for easier viewing. Many of our staff utilize laptops and it is very difficult to read desktop's very small print.
Guest 14 days ago in Desktop User Suggestions 0

In agency payment processing let us sort by child last name.

Payment amount come from the state for the entire month on one form that is alphabetical by child's last name. Agency payment posting only allows us to sort by child first name (comment) or account key. I will save a significant amount of time if ...
Guest 15 days ago in Desktop User Suggestions 0

Emergency Contact Report

It would be amazingly helpful if there was a report that could be pulled containing all of each child's emergency contacts- not just the parents.
Guest 15 days ago in Desktop User Suggestions 0