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Customer facing list of courses

Multiple requests for a customer facing course catalog to provide for potential clients. 5 requests in slack at time of submission.
Alison Eves about 3 hours ago in Professional Development / Learning Management System 0

Expand Child Visibility Criteria in KinderConnect Desktop Extra

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...
Shannon Nowak 4 days ago in Procare Desktop / External 0

Procare Desktop Extra – Transmission of Absences

We are requesting an enhancement to the Procare Desktop Extra for Kindersystems. Currently, the Extra handles the matching of children and the transmission of attendance. The state of Arizona requires the ability to transmit absences using the Ext...
Gregory Wilson 4 days ago in Procare Desktop / External 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

More Spanish Courses

I was working on getting a new client and lost the deal because their only reason to switch would be if we had enough/more qualifying PPD courses for their state in Spanish. The majority of her staff speaks Spanish. They are located in Minnesota h...
Jose Arias about 2 months ago in Professional Development 0

Ability to remove staff members that are no longer employed

Magical Beginnings - BAM: 94981231 - is looking for the ability to remove staff members that are no longer employed on their end. Currently providers must reach out to use to have them removed. They are currently using CCEI that allows for them to...
Courtney Masters about 1 month ago in Professional Development 0

Allow admins to send specific trainings to specific staff

Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff
Beth Carlin 3 months ago in Professional Development / Learning Management System 0

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 3 months ago in Procare Desktop / External 0

TE POS on ACH Only Centers opens HPP

Currently, when a user selects TE POS on a TEID configured for ACH only, the system throws a 1005 error but still proceeds to open a blank HPP (Hosted Payment Page). This behavior can cause confusion for users and create unnecessary troubleshootin...
Shannon Nowak 15 days ago in Procare Desktop / External 0