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Change post-date when using Payment Rec Tool

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.
Jesse Hartman 14 days ago in Procare Desktop / Enterprise Support 0

Be able to keep reports in DT open while performing other actions

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...
Jesse Hartman 14 days ago in Procare Desktop / Enterprise Support 0

Centers coming from BW - they offer 6 weeks of "vacation" for her families - In BW she can go into a child's ledger and see the next 4 weeks of recurring invoices and cancel with one click when a parent requests a vacation week

11/18/25 BAM 82984146 & 13646651 - Centers coming from BW - they offer 6 weeks of "vacation" for her families - In BW she can go into a child's ledger and see the next 4 weeks of recurring invoices and cancel with one click when a parent reque...
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer would like the option to be able to assist parents with adding their payment method

BAM 35432308 - Customer would like the option to be able to assist parents with adding their payment method since they are authorized to do so, but there is not a way for them to help set this up currently and they have a lot of families who are s...
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

This customer would like to have a scheduling feature where parents can choose the days their child will attend in the upcoming month and be able to pay for that amount of days before they attend

BAM 78218614 - This customer would like to have a scheduling feature where parents can choose the days their child will attend in the upcoming month and be able to pay for that amount of days before they attend
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

They would like to be able to create an attendance plan where it can be automated to send the invoice out on Friday of the same week (example: A student is present Monday, Wednesday and Friday and is billed the daily rate for each day they're there that same Friday)

BAM 65977956 - They would like to be able to create an attendance plan where it can be automated to send the invoice out on Friday of the same week (example: A student is present Monday, Wednesday and Friday and is billed the daily rate for each d...
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer would like to generate a report on receipts on parent invoices

BAM 96118523 - Customer would like to generate a report on receipts on parent invoices
Pam Littleton 14 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

QB OL - surcharging enabled so payments come through with fees and don't match with invoices

BAM 28049619 - QB OL - surcharging enabled so payments come through with fees and don't match with invoices so he needs payments to come through matching what TE paid his bank (payments reported in QB on a batch basis)
Pam Littleton 16 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Credit Card Surcharging Opt-In for Primrose Locations

Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online. Key Features: Surc...
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Will Not Implement