Customer funded request Customer needs a way to generate an allergy list for students that contains child photo, and is also sorted or grouped by classroom. The report also needs to contain additional information beyond just allergies, such as rea...

Integration with Tuition express has been riddled with issues from fathom charges to no charges on accounts as well as charging the non-preferred card on file. When customer support is contacted the hold time is 1-2 hours. Totally unacceptable. Se...

Where is the info for 2025.16.1? Procare is terrible at letting customers know when an update is going to happen. Since switching to your cloud, we have had nothing but issues. Awful experience.

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...

We use to receive emails from the declined auto charges however, that has been changed, and we no longer do. This feature was super helpful to see which families we needed to focus on regarding declined payments. We currently have over 250 familie...

Invoices sent out should automatically be added to the customer log and make the user responsible for turning it off if they don't want the option. The box is small and not a very visible reminder when your in the middle of billing.

Why has there been so many issues with billing and tuition express lately? We've been using this for a few years and just recently it's been awful.

Please add multi-factor authentication to the app and online version. We hold a lot of data and family information in these platforms and it seems irresponsible that you all would not have this.

BAM 36408873 has OL and TE and would like one report to reconcile their family payments so they can view the batched deposits alongside a breakdown of each parent payment. They have surcharging enabled for credit cards, which adds some complexity ...