"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...
PPD - Add Procare Training and Provide Certificates
Add Procare Implementation Training to Procare Professional Development.The Online / Engagement Training is already largely video based.Over the years we have heard customers interested in a certificate to prove they are Procare trained.
Adjust Display of Calendar in New Event Date-Picker
When a user is creating a new calendar event, the date-picker displays a monthly calendar beginning with Monday and ending with Sunday. This is confusing for those who are expecting the traditional Sunday through Saturday display. Suggestion is to...
Currently, each account needs to be set up under a unique email. We sometimes have large accounts come through, and not only is this setup a lengthy manual process, but some customers do not have a unique email for us to use for each account.
Ability to see whole calendar in the app without inviting or notifying parents.
People really dislike the calendar limitations and would prefer the ability to add many events that parents can look at without being added, invited or notified
Because calendar entries are entered manually, parents with notifications enabled receive an alert for each event. The school enters calendar events for the entire schools year so this is a lot of notifications. Customer would like a way to tempor...