Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...

On behalf of Cadence Education, they are requesting that the mobile InSite Parent App be usable despite parents opting out of Media Access Permissions. Currently if media access permissions are not accepted then the app is fully unusable on Androi...

Currently the ability to schedule reports exists, but we would like the functionality to schedule reports on a daily or monthly recurrence. For example, if I want an aging report to run on the last day of the month (Feb 28) I would have to setup a...

I was guessing my username and password for a test account and I was able to get into another company's test account. Our general password is too common and we'd like to make sure that everyone changes their password as soon as we reset it.

Endeavor would like to see a permission for Corp TE reports that they can grant lower level User Groups as needed.

Sometimes the data gets imported incorrectly and/or the parents just want to switch. Parent #2 needs to be the Primary, etc... It would be really nice if there was a button to switch the parents.

It is possible to have a selection to run for families with balances only? Currently displays families with a zero balance, and the number of lines is becoming an issue.

When a parent selects the 'Add a Child' option on a registration form, they are given the ability to submit information for all their children at once. The registrations then appear separate within the Leads section (one registration per child). H...

Within the Search Criteria under Payments-Outstanding, there is the option to filter by Auto Pay status. It works well for all clients except for PAD customers. This area of the software is not recognizing families who have 'Checking Account (PAD)...