We noticed that when we enter things onto the ledger with a future date, the system treats it as if those things have already come to pass. For example, if we enter a future credit for 6/2/25, and the credit is equivalent to the family's weekly tu...

Procare is one of the more annoying software we install because there is no silent installation option, thus no way to script the installation. We currently need to install Procare on 18 computers and have to do it manually on each one. The amount...

I spoke with Melody at Children's Learning Adventure Corporate. Their corporate controller uses the Deposit Report Summary to reconcile payments and returns. This report references the Batch number for a payment and the batch number for a credit c...

It would be awesome if Staff messaging would be more like a chat or text form so you can see previous message and not have to scroll through and find it. have it like the parents except you can pick the groups or people who are going to be in the ...

Timesheets should be able to be locked so that changes cannot be made to them once payroll is processing. By not having this feature, discrepancies arise, and it is difficult to see when those changes are made. We currently cannot tell if an emplo...

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement

Unable to easily see families only with siblings, It is common that discounts are giving to siblings or children that are in the same family. Create a report that shows the siblings easily so you can see the siblings in the system and what discoun...

This is a big issue for us - this has been an issue many times - families are thinking they registered and we never receive the registration. Or after they spend time completing all the information on the registration form, they get a message "sor...

Hi, Is it possible to have a Tuition Express for each primary payer in one account. It is rare that we have to have 2 separate accounts for families due to disagreements. It is more common for us to have 2 separate payers within 1 account. Some fa...