The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Although it seems to be a convenience to auto process once you have swiped during POS, it is not. This leaves room for error if the parent is not wanting to pay the account balance in full. It does seem easy to just change the amount, but in insta...
Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards
SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios
7 months ago
in SCW
0
Future consideration
Cadence - Add Parent Fields to the Get '/agingreport/araging' API
Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios
6 months ago
in SCW
0
Future consideration
Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
It would be great to be able to access newsletters that have been posted from the app. Many times, those are sent out with information for the future. I find it that it is hard for parents and staff to look back through emails to find the newslett...
Many of our families do not speak English. We would like enrollment information (MyProcare) to be available in more than one language. I was told this is not possible at this time: From: Taylor Swaney <support@procaresoftware.com> Sent: Wedn...
We have established a detailed scheduling system for each child, ensuring that their time at our facility is organized and efficiently managed. In addition to this, we also oversee the billing process, which is determined by a predefined rate for ...
Brightpath - Need Camp Fees and Registration Fees to Work Like Tuition Fees On Netsuite Subledger when Transferring Fees to Subsidy Ledger
Brightpath has a Netsuite Subledger custom report we wrote for them. They would like Camp Fees and Registration Fees to follow the same logic as Tuition Fees on the report when transferring the fees from the parent ledger to the subsidy ledger. At...
The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
0
Future consideration
