Skip to Main Content
Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Clear

Ideas

Showing 817 of 1959

Bank Sync with Expense Tracking

Brightwheel has bank sync and customers are requesting something similar. https://help.mybrightwheel.com/en/articles/9456845-getting-started-with-expense-tracking "When we connect our bank account with ProCare, does it sync so we can categorize in...
Jose Arias 21 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Health Check on Attendance Report

In NY, licenses and programs need to run a single report and see the staff record a "health check" note on their attendance report.
Emma Hogan about 1 year ago in Online Ideas Workspace / OL - Reports 0 Future consideration

Merchant ID Validation in QueenBee

In QueenBee, a Merhcant ID can be configured to set up the integration with Tuition Express, however it is a free form number entry and can have user error introduced that causes problems downstream. It would be helpful to enforce either a soft ch...
Preston Holden 9 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

Zero Invoice Emails Options to send

We used to allow email notifications for zero invoices and because some customers complained their parents were complaining about the number of emails being sent, we disabled the ability to send zero invoices-despite the toggle that could have bee...
Kristy Sutton 22 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

One Report to Reconcile Family Payments or Easy Reconciliation Method within in the Software

BAM 36408873 has OL and TE and would like one report to reconcile their family payments so they can view the batched deposits alongside a breakdown of each parent payment. They have surcharging enabled for credit cards, which adds some complexity ...
Kelly Kohlhagen about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

TE POS should default to $0.00 if the balance is below $0.00 to avoid accidental refunds

Summary TSYS recently blocked some unusually large refund attempts that were unintentionally initiated at the point of sale. The issue stems from the TE POS screen defaulting the transaction amount to the account’s current ledger balance. This is ...
Preston Holden 23 days ago in Procare Desktop / Internal Facing 0

Allow installation on computers with ARM chips

Kiddie Academy has had several franchisees approach them asking why they can't install Procare onto the newer Microsoft laptops that use ARM chips. They expect demand grow and would like their owners to have the option to use Desktop on such devic...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 5 Will Not Implement

Need ability to set Staff SISO parameters to adhere to schedules.

Customers would like the option to set Staff clock-in parameters to help them adhere to a schedule.
Chasity Dorsey about 1 year ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Online Quickbooks Integration - ability to map ledgers

Users would like a way to map Quickbooks ledgers to Procare ledgers, so that not all transactions come into the same account in Quickbooks. The integration should have an option to map specific charge/credit descriptions to certain Ledger accounts...
Shannon Nowak 7 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information