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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

Showing 1006 of 2008

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest 8 months ago in Desktop User Suggestions 0

The app send notifications when office and classrooms chats are sent, separate from the emergency messages

Parents are not noticing messages until they click the red bubble
Guest 2 months ago in Desktop User Suggestions 0

Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest 2 months ago in Desktop User Suggestions 0

Cadence - Add Parent Fields to the Get '/agingreport/araging' API

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address
Kevin Vergel-De-Dios 6 months ago in SCW 0 Planned

Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest 2 months ago in Desktop User Suggestions 0

Students marked as inactive but have an active PRA

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?
Mike Mercer 2 months ago in SCW 0

Send out proactive email notifications when there is a system issue or hire more people to answer the phone.

I should not have to explain this.
Guest 2 months ago in Desktop User Suggestions 0

Registration Fee Payment Receipt

Centers need a receipt of all payments, including the registration payments, sent to parents. When the registration fee on the registration form is paid, there is no notification currently, and there is no way to get a receipt to Leads.
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Multiple Issues

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...
Guest 2 months ago in Desktop User Suggestions 0

Exam Resets

"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...