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Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest over 1 year ago in TE Transactions / Increase TE Adoption 1 In Review

Ability to Edit and Customize the Registration Forms

Now that we have more forms, customer need those forms to be flexible to accommodate more form types. We have a customer who has these requests: The Tab Names to be changeable or removeable. Ability to update default fields to make them required o...
Kelly Kohlhagen over 1 year ago in Online Ideas Workspace / OL - Leads 4 In Review

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin 12 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Would like the ability to print registration full forms once filled out, need paper copy of information there per state requirements. For now they will use reports with some of the data they need and print those.

BAM 17952255 - Would like the ability to print registration full forms once filled out, need paper copy of the information there per state requirements. For now they will use reports with some of the data they need and print those.
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Leads 0 Future consideration

Center would like an option after a Line Break to add a Title of the next section that parents will be filling out

BAM 42042252 - In the reg form, center would like an option after a Line Break to add a Title of the next section that parents will be filling out - she'll use a paragraph or short answer for now, but doesn't want the two lines of info
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Leads 0

Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin about 1 year ago in TE Transactions / Operational Efficiency 0 Already exists

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman 8 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Customer would like the option to add more than 2 options in the drop down filed in the registration form

BAM 49679449 - Customer would like the option to add more than 2 options in the drop down filed in the registration form
Pam Littleton 3 months ago in Online Ideas Workspace / OL - Leads 0 In Review

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum about 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Surcharging on Registration Form with TE

We have a customer (BAM 53760800 ) who has TE and is surcharging and set up a registration fee. Surcharging does not apply to registration form fees for customers who are setup on TE, but seeing a fee on the form below their registration fee of 0%...
Kelly Kohlhagen 11 months ago in Online Ideas Workspace / OL - Leads / Tuition Express/Payments 2 Future consideration