Please make it an option to be able to make the print and boxes larger or be able to zoom in. It is very hard to see what you're typing or where you clicking with the current sizing.

I don't think this program is very user friendly as it is, and with the impossibly tiny font, it makes it that much harder. I am 52 years old, and this program is definitely not kind on my eyes! Please make the font bigger!

The size of the font on Procare Desktop is very difficult to read, especially for our staff who use laptops. Please consider adding a feature that allows a larger view. Perhaps even permitting the computer's options for zooming in work within Desk...

We have several families that are on a scholarship. The scholarship bills at a weekly rate. However, we bill at a monthly rate. We have set families up with 2 accounts, one personal (monthly) and one for the "agency" (weekly). I have been looking ...

Nebraska has a new law taking effect October 1, 2025 in which employees are to to be provided sick pay and be informed of their balances of used and unused sick pay. Could you please provide that information to the employee on the screen when they...

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...

Customer currently can only run data viewer reports by pulling account level info OR Child info. Customers want more flexibility with creating reports that have all the information for both Account lever items (Tracking, Uder defined, etc) and chi...