The current process for customers expecting a high volume of registrations involves notifying their Account Manager, who in turn informs Development that additional server capacity will be needed. Customers typically know to request this either be...

Breakdown Report that tells you monthly what is billed to each Subsidy account.

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.

Once a comment is posted to the ledger, if it's a longer comment you can't see the full comment, it cuts off and there is no way to view it while in the ledger. It would be helpful if you could click on the comment and scroll through it to read it...

It would be helpful if you could click and drag the ledger to a bigger size for viewing, it would allow you to see more detail including the full comments written, right now the comments are cut off and you can't click on them to view them in full.

Several clients in Implementation and/or support need assist with role setup. When copying roles to another Role name the system does not display the activity ids and permissions associated - they remain yellow as the copied role is hard coded. Pl...

My center would like to utilize the documents feature. What we are running into is that if a parent doesn't complete the document correctly, we have to reject it and completely resend it again. It would be helpful if when rejecting the document, w...

Right now, when you go to the Approvals > Waitlist screen, the screen shows you pending registrations but not in chronological order, so it is hard to easily visually see the order in which you should be approving children from the waitlist. Th...