Customer has been editing pre-discount field when batch posting tuition and expecting it to alter the amount owed for that cycle. It was determined that the field was just intended to show any pending discounts, and was not meant to add or alter a...

My center would like to utilize the documents feature. What we are running into is that if a parent doesn't complete the document correctly, we have to reject it and completely resend it again. It would be helpful if when rejecting the document, w...

Unable to easily see families only with siblings, It is common that discounts are giving to siblings or children that are in the same family. Create a report that shows the siblings easily so you can see the siblings in the system and what discoun...

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...

If parents received a push notification when their child is marked absent, they would be aware that the drop off window is closed. Also, if their child wasn't brought in todayby someone other than them

I spoke with Melody at Children's Learning Adventure Corporate. Their corporate controller uses the Deposit Report Summary to reconcile payments and returns. This report references the Batch number for a payment and the batch number for a credit c...

Customer would like to be able to set and publish school menus in a centralized manner instead of having to do so school by school. Ideally they would like to have an option where they can publish to selected or all schools instead of loading them...

It would be awesome if Staff messaging would be more like a chat or text form so you can see previous message and not have to scroll through and find it. have it like the parents except you can pick the groups or people who are going to be in the ...

Family financial ledgers only update ACH payments within a 10 day window. If a user disputes a payment with their bank after that 10 day window, no reconciliation is done with SCW and displayed on the financial statement

This feature would allow the KES Keypad to have a set schedule (that disables all or certain key codes). No one would be able to enter the building and key codes would be disabled. It would be amazing if this could automatically be pushed through ...