They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take ...

Celebree periodically reaches out requesting that the following queries be run so that they could be provided with the query results since there are no existing reports on the front end that provide all of the requested information. They usually r...

We used the blank schedules feature (which now appears to no longer be an option) to do billing for situations where the family was only paying for days attended. Blank schedule+billing formula that only captures attendance=billing based on only d...

Allow staff a location to see how much vacation time the have vs how much they have used in the app

My admin team is receiving every single parent email notifying of a failed payment transaction. My director needs access to Procare but does NOT need to see these emails. My registrar doesn't care either. As the accounting clerk, I am the only one...

it would be so much easier for admin to approve incident reports from the app instead of having to be on the desktop

There should be a way to apply a credit to all family's accounts at the same time, similar to the way we can use the late payment calculator. For example, if I want to apply a 15% credit to all our family's accounts for July only, there should be ...

We have specific amount established per family and need this feature to ensure that we are able to continue to offer the best service to our families

Please see attached document that provides specific details.

Please allow parents to see their ledgers and statements from Procare Connect/App instead of having to go to MyProcare. It is confusing for parents to have to sign in into a completely different site to be able to see their billing information.