Ideas

Kiddie Academy reported that during the initial enrollment process when a child's record is being configured/setup (enrollment status, relationships, billing box, schedule, etc.), some items can be missed or forgotten which has downstream impacts ...

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.

In Kidreports, the teachers could click on an option that automatically sent that week's lesson plan to the parents whenever the child was signed into Kidreports. Teachers aren't liking that they have to manually send those lesson plans or make su...

The Tuition Express Authorization Form that some centers use to gather CC information from parents does not have a field for the CVV. The new hpp_profile update in Desktop now requires the CVV for stored cards, so centers are not able to get the n...

Procare Desktop now allows for more than one payment method to be saved to an account.Customer would like the ability to split parent recurring payments without having to create separate family Desktop accounts.Current Process for split payments: ...

Many of my centers have to grab a legible signature for state licensing. I have had a lot of requests for parents to be able to resubmit their signature if it not legible to support their licensing needs. Many sign up for this capability but are d...

If a client uploads a document that does not meet the requirements it should let them know. Currently if they upload a document that is too big it just does not send. They need to have a error or something letting them know if the upload is not su...

Procare has been great and easy to use thus far. One noticeable feature gap is the absence of the ability to react to a message/picture. It was nice in Kinderpass to be able to give a thumbs up or heart emoji to quickly let the teacher know we saw...

Customer frequently encounters situations where they have payment checks from subsidy agencies that cover large sums of money that must be entered into Agency Payments manually, line by line. The system as-is requires manual entry which is laborio...

BAM 36727115 will most likely be using the Attendance per Student report every month and would like a SELECT ALL button to select all students rather than having to click children one by one.