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Newsletters in App

Customer would like for parents to be able to view newsletters in the app. Parents get too many emails and they want their parents to use our app as the main hub for all things. They would like for parents to get a push notification when the newsl...
Chelsea Wilson about 1 year ago in Online Ideas Workspace / OL - Newsletters 0

Partial Ledger Locking

This would be useful to be able to clearly track adjustments made to past weeks in any given account by using reversal codes instead of completely changing what was posted in the past (what parents have already seen) and what they see now (with ch...
Guest about 1 month ago in Desktop User Suggestions 0

Provide Recurring Payment Options during Authorization

Currently recurring payment authorizations don't provide options of weekly, bi-weekly, or monthly debits or a choice of debit date. Centers should be allowed to set the parameter of options available and parents should have to select an option at ...
Guest about 2 months ago in Desktop User Suggestions 0

The app send notifications when office and classrooms chats are sent, separate from the emergency messages

Parents are not noticing messages until they click the red bubble
Guest about 2 months ago in Desktop User Suggestions 0

Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest about 2 months ago in Desktop User Suggestions 0

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 11 months ago in Online Ideas Workspace / OL - Newsletters 2

Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest about 2 months ago in Desktop User Suggestions 0

Immunization/Requirement Expiration Date Option

In the state of Florida, wellness checkup date requirements can update at any appointment a child attends, so they change pretty frequently. A customer provided an example that indicated it would be much easier for centers in Florida to track when...
Red Lake about 1 year ago in Desktop User Suggestions 0

Send out proactive email notifications when there is a system issue or hire more people to answer the phone.

I should not have to explain this.
Guest about 2 months ago in Desktop User Suggestions 0

Multiple Issues

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...
Guest about 2 months ago in Desktop User Suggestions 0