Ideas

Please add multi-factor authentication to the app and online version. We hold a lot of data and family information in these platforms and it seems irresponsible that you all would not have this.

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...

Allowing staff check-ins made through Procare Check-In to sync with Procare Online (also known as Procare Engagement)

PLEASE add students birthdays back to the dashboard. It has employees birthdays listed but now the students are missing .

Customer reported that when a new lead is created from a registration form, a notification email is not sent out. The lead status has to be manually changed to a different status, and then changed back to trigger the notification email being sent....

I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.

A parent was trying to pay ahead, and they are not checking for their bill. They miscalculated their payment and received a late payment on the last week of the month. They would like to be able to see an anticipated monthly payment.

With the new manage payment screen a field needs to be added to show the date the new payment method was added. Also when they add an updated payment method the previous ones should fall off. This new screen has actually made more work for us.