Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...

Celebree is requesting that the Future FTE Count-Excel report to forecast for a full 12 months instead of only 9 months. They need this for projection reporting.

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?

I should not have to explain this.

Cadence is hiring a third party collections agency vendor who will have access to calling this API and needs the below parent contact fields to be included: Address Cell Phone Number Home Number Email Address

Acct Key needs to reflect last name of child - not the card holder's name. Transactions not posted on the ledger are not bolded. Please return back to the bolded feature. When using the desktop to make payment if there is a credit on the account a...

For our records we would like to have a monthly schedules report. This could look similar to the bottom of the Schedule Summary - Weekly report, but be a monthly overview of the HH:MM.