We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...

Center would like the ability to collapse messages so they do not have to go through 5 or 6 pages of messages when they send out a message. They stated they miss messages at times because the parent does not show up at the top of the list.

Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.

BGCWPA has requested a report to pull the following data fields with the ability to pull by location and by programs. -Child First and Last Name, Student ID, Date of Birth, Gender, Age, Race, Ethnicity and Guardian Name *The existing OMER report i...

Customer, Jamie Chiero is looking for a way to send voice messages to families through Procare Online/Engage. This could be beneficial for families who are not able to read messages throughout the day, but could open a voice message instead.

We can only download - the 'Year End' report on the family Financials & Parent Portal to give parents for tax reporting. We want to be able to access the "Tax Statement PDF' on the Financials & Parent Portal. Right now you can only access...

Customer has a weekly message he sends out to parents, and he would like to automate this process by being able to set up a recurring message.

Londa Quittem from New Horizon is looking for an easy way to print parent messages. Currently, The best way to print off messages for a student is to go to the message thread on the website, load all the messages needed, select them by clicking an...

When an active billing period of a school is being cloned (weekly, MU or monthly),that billing period will be carried over/cloned to the newly created school.

Currently, the only way to send a text message through Procare Online is to check a box to "Send as Emergency SMS" while in the message composition window, and the opportunity to check the box can be missed. A user I spoke with suggests it would b...