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    Showing 77 of 2016

    Allowing international emails

    Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
    Red Lake over 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

    Change descriptor of ACH refund on merchant statements

    When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
    Nick Sarbaum about 2 years ago in TE Transactions / Operational Efficiency 0 Planned

    Returned ACH notification email

    Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
    Jesse Hartman 8 months ago in TE Transactions / Operational Efficiency 0 Future consideration

    Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

    Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
    Bennett Wright over 3 years ago in TE Transactions / Operational Efficiency 1 Will Not Implement

    ACH Refunds

    Allow for centers to refund via ACH
    Ali Knapp about 1 year ago in TE Transactions / Center Daily Tasks 0

    Message Reactions

    Allow the ability for parents and staff to react to messages in the app
    Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

    Ability to turn off Parent messaging, for the parents.

    I have had requests from numerous clients asking if there is a way to turn off the ability for parents to message the school. Clients still want to message families but it would be great if they could turn off the parent's ability to reply in sett...
    Guest about 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

    Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.

    BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
    Pam Littleton 3 months ago in Online Ideas Workspace / OL - Parent Messaging 0

    Tuition Express Reconciliation report

    Schoolcareworks has a reconciliation report built into the software which is significantly easier to utilize than a manual reconciliation using Procare deposit reports and a combination of Bank account activity, TE batch, and POS reports to comple...
    Nick Sarbaum over 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration

    Additional Chargeback report

    Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
    Jesse Hartman 8 months ago in TE Transactions / Operational Efficiency 0 Future consideration