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Adoption/usage metrics for new Desktop-Engagement CX enhancements

Since we are unable to implement pendo into Procare Desktop we need a different mechanism for tracking adoption/usage metrics. We will be deploying a few great customer experience enhancements in our Feb 20/22 release for the Desktop-Engagement sy...
Jessica Moloney almost 3 years ago in Data Platform / Power BI Report 0

AM/PM columns in data viewer

User would like the option to have AM/PM totals or binary columns in data viewer so they don't have to manually calculate totals
Owen Carlson almost 3 years ago in Procare Desktop / External 1 Will Not Implement

Add email field to system supervisor creation in setup wizard

when creating the initial system supervisor it'd be wonderful to enable them to put in an email. this way, when we enable family enegagement, they're already mapped and won't have sync errors right off the bat.
Courtney Iversen almost 3 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

TE Portfolio Monitoring not showing correct processing amounts

PBI shows this BAM has processed -$61 in the last year, but BAM shows they have been processing all year long. Report I used in PBI: https://app.powerbi.com/groups/99727438-bf4f-43fb-93fb-e3d4f50216d6/reports/b2b33983-7b61-4f5c-a129-947b815420bb/R...
Anastasia Goggins about 3 years ago in Data Platform / Defect/Bug 0 Planned

Voids- show the information that is entered on the void screen

Customer would like to be able to see information that is added when a void is done on a transaction on the parent ledger. Maybe it is added to the comments, or a 2nd line is created for the actual void transaction and comments?
Leanne Scope about 3 years ago in Procare Desktop / External 0 Will Not Implement

Option for formula billing to ignore school close days

User would like the option to charge students for days they are scheduled, and the school is scheduled to be closed.
Owen Carlson about 3 years ago in Procare Desktop / External 0 Will Not Implement

Enhance deposit summary report

Would like to be able to see on a report all deposits in the month, with date deposit closed in Procare, and which bank it was coded to in Procare. Could be done 1 of 2 ways: 1) On the current Deposit Summary Report, include the bank that the depo...
Leanne Scope about 3 years ago in Procare Desktop / External 0 Will Not Implement

Rounding on Time Card Summary

Center would like to see time card rounding on time card summary reports
Owen Carlson about 3 years ago in Procare Desktop / External 0 Will Not Implement

Add Proxy awareness for DT, captcha, release schedule

Customer at this center wants proxy awareness and would help significantly. He is saying releases affect his computer and needs to re-setup his firewall rules every time. His other suggestion was for the release process let customer know in advanc...
Andrew Schreiber about 3 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Track Success of Room Transfer Enhancements.

As part of the room transfer initiative, we are updating the school settings that the user sees on the web-app to remove "Notify Parents When Staff Take Attendance" and adding "Sign In and Out" and "Transfer" settings. In order to track the succes...
Matt Casey about 3 years ago in Data Platform / Power BI Report 1 Planned