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Showing 77 of 2016

Suppress emails for "Graduate" status

Customer Vine Street Child Care reports that guardians of Graduate students are still receiving email from Procare. All statuses but "Active" should suppress email communication, as the family is no longer with the center and the student will not ...
Shannon Nowak 7 months ago in Online Ideas Workspace / OL - Parent Messaging 0 Needs More Information

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum over 2 years ago in TE Transactions / Reduce Resources to support TE 0 Future consideration

Materials List

Customer would like to see a way for staff to signal to parents that they are in need of, or running short on particular items such as diapers, formula, etc.
Jesse Hartman 8 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Additional permission options for Corp TE Reports in Desktop

Endeavor would like to see a permission for Corp TE reports that they can grant lower level User Groups as needed.
Jesse Hartman 8 months ago in TE Transactions / Operational Efficiency 1 Already exists

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 8 months ago in Online Ideas Workspace / OL - Parent Messaging 0 In Review

Remove the words emergency and alerts from text messaging box

Remove the words "emergency" and "alert" from the text messaging box that allows you to send SMS messages. This concerns centers and this center, in particular, never used this functionality bc they were concerned that they would worry parents - B...
Pam Littleton 8 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Rename surcharge to a more parent-friendly term.

The customer recommends renaming surcharge to a more parent-friendly term.Kama`aina Kids Preschool - 10859000
Beth Carlin 9 months ago in TE Transactions / Increase CC over ACH adoption 0

Make transaction response error messages more user friendly

Many of the transaction response error messages are not very user friendly, and result in confusion for our end users. Rather than having each platform transform the message into something more user friendly, we should consider enhancing these to ...
Mari Triphahn over 1 year ago in TE Transactions / Reduce Resources to support TE 0 Future consideration

Agency credit card payments in Procare Desktop

BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition...
Benjamin Matson over 1 year ago in TE Transactions / Increase Revenue 0

Notification sent to school when a payment is made

The Preparatory School-Dripping Springs - 35665535 Customer would like the option of an explicit notification to be sent to the school when a parent's payment is successfully processed through TE OR when a parent signs up to use TE.
Jesse Hartman over 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration