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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

Showing 1276 of 1998

Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest 2 months ago in Desktop User Suggestions 0

Cadence - Add Ability To Import Payments To Individual Split Ledgers

Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...
Kevin Vergel-De-Dios 6 months ago in SCW 0 Future consideration

Celebree would like the Future FTE Count-Excel report to forecast for a full 12 months instead of only 9 months.

Celebree is requesting that the Future FTE Count-Excel report to forecast for a full 12 months instead of only 9 months. They need this for projection reporting.
Gloria Hessen 6 months ago in SCW 0 Future consideration

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 8 months ago in SCW 0 Future consideration

Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest 2 months ago in Desktop User Suggestions 0

Classroom schedule cap based on classroom maximum

Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Courtney Iversen about 2 years ago in Procare Desktop / External 4 Needs More Information

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest 8 months ago in Desktop User Suggestions 0

Students marked as inactive but have an active PRA

Sometimes students are accidentally marked as "inactive" when they have an active PRA. In this sutation, they do not show up on reports. Can the system alert the user when this occurs with a student?
Mike Mercer 2 months ago in SCW 0

Include Surcharge in Payment Reconcile Tool posting

Customer would like the surcharge to be included in the payment reconciliation tool posting.Currently they need to do this manually when payments do not post to the ledger
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0

Corporate Payment Reconcile Tool

Customer would like a Corporate Payment Reconcile Tool.Customer would actually prefer the Corporate POS Not Posted Report restored.The option suggested by product is to use the Payment Reconcile Tool for each separate location.Customer needs a way...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0