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Parent Engagement - Billing info on app

Currently if a school has PE and the parent goes to Make A Payment it says that Your School Does not currently accept online payments. I have had a lot of complaints from clients that it makes them sound like they just decided not to do it. When r...
Guest over 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Needs More Information

Online/Engage: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14Complexity - 3 of 4 types (Up...
Beth Carlin 6 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - School Settings / Other 0 Future consideration

Include state name in Milestone data in QueenBee

When customers have questions/issues with Milestones there's no way to tell which state's milestones are already applied. The numbers give an indication but no concrete way to tell which state milestones are applied.
Courtney Iversen over 1 year ago in Data Platform / Platform Improvements 0

Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.
Emma Satterfield about 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Staff Check In & Timecard 1 Future consideration

Option to add non Guardian User

Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Beth Carlin 7 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Wording of a User groups and permission field should be changed to view only

Change requested by a large enterprise client. In desktops user groups and permissions, Under family data and accounting.20:Family Accounting functions >10: Modify Contract billing amount Should be changed to read view only. This change would e...
John Michaels 7 months ago in Data Platform / Platform Improvements 0

Sync Staff Phone numbers

Staff phone numbers do not sync over. Is it possible to ensure they do?
Guest over 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 Future consideration

Begin ingesting Event Tracker data from Desktop into PowerBI

Currently Application Tracking is being captured in PowerBI reports. Desktop has been moving to track activity using Events stored in AWS over the Application Tracking. Would like to begin moving that data into PowerBI so we can look at usage repo...
Justin Cook over 1 year ago in Data Platform / Power BI Report 0

SW Revenue Percentile Blank for SCW Accounts in Salesforce

Here is an example: Root ID: 18158254 Link to SF Hierarchy: https://procaresoftware.lightning.force.com/one/one.app#eyJjb21wb25lbnREZWYiOiJzZmE6aGllcmFyY2h5RnVsbFZpZXciLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiMDAxOFcwMDAwMXc4NmVxUUFBIiwic09iamVjdE5hbWU...
Anastasia Goggins over 1 year ago in Data Platform / Defect/Bug 0 Planned

Ingest Payment Methods Data for Online

Ingesting data from Online's payment_methods table will facilitate KPI tracking related to BIN Lookup and general monitoring of payment method mix and auto pay failures in Online. Ideally the data could be presented as aggregated counts per attrib...
Guest over 1 year ago in Data Platform / Power BI Report 0