Ideas

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...

Customer would like a Procare Dekstop connection with ADPOther customer have reported using ADP for Payroll in the past and use the data viewed or Corproate organizer to export and import payroll information

11/21/25 BAM 49574430 - Autism center that is using TE for late pick up only! Wants parent payment method stored upon registration to bill for future charges.

11/21/25 BAM 67547452 - Bigger thumbnails of photos when selecting photos for activities in the app

11/19/25 BAM55204805 - Requested face ID for the app login

11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

The password reset email currently instructs users to "please contact us [the Procare Solutions team]" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informin...

When a parent pays through the Procare Connect app, it asks if they want the payment source saved for future use. Parents have thought that when they save the information to the app, it will update the payment source on file for the Tuition Expres...

When a parent signs in/out in the Procare Connect app, we would like the attendance to sync with Minute Menu so that their attendance is also reflected on the meal count attendance in Minute Menu. Currently, we have to record meal counts for break...