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Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Update decline error message in Online for ACH failures due to not being able to connect to TE

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...
Brian Bistline 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Needs More Information

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Make Tuition Express Reports and Corporate Tuition Express Reports Distinguishable from Each Other in the Search Bar

Currently, if a customer has multiple accounts and access to both Tuition Express Reports and Corporate Tuition Express Reports, when they search for a TE report in the search bar, both come up and are indistinguishable from each other. They have ...
Kelly Kohlhagen 21 days ago in Online Ideas Workspace / OL - Reports 0

historical enrollment status

Allow the capture of the historical enrollment status field for students, and add a date range parameter to Management reports.
Rob Relf 21 days ago in Online Ideas Workspace / OL - Reports 0

Incident notifications for admins

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Daily Activities / OL - Notifications 0 In Review

Invoice line item order

Make line items added to invoices in Procare Online appear in the order in which they were added. For this customer (BAM 56423058), the order of the line items matters, but after they create the recurring plan, the preview shows the next invoice w...
Kelly Kohlhagen about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Attendance Reports in the Corporate Dashboard

Allow Corporate Dashboard users to run attendance reports for all schools at once. A current customer who has 18 sites and will eventually have 45 sites has made this request. He needs to pull daily attendance reports for each school; without atte...
Imane Ghandi 7 months ago in Online Ideas Workspace / OL - Reports 0 Future consideration

View Student Assessment Progress on Corporate Level

Customer wants to be able to view student assessment progress for all students at all locations while logged into the Corproate Portal.They do not want to go to each school separately to view the students.
Beth Carlin 23 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow multiple State Milestones to populate on Corporate Level and not trickle down to Location level

Customer wants to be able to view all state standards on the Corproate portal.That way they can identify which state standards apply to lessons when they are creating the lessons for their locationsThe locations themselves would only need to see t...
Beth Carlin 23 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0