Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...

Currently parents and contacts can go in and change information without needing admin approval.

Have the option in the Configuration section to turn off or deactivate the “Save Settings” and “Clear Settings” in Standard Reports for anyone who isn’t a System Supervisor.

I dont understand why the comment tab was disable after the last update. This tab is very important to track information and removing it it s making us work double. I called and after waiting for more than hour I could not get more information. Ju...

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...

Please make it an option to be able to make the print and boxes larger or be able to zoom in. It is very hard to see what you're typing or where you clicking with the current sizing.

I don't think this program is very user friendly as it is, and with the impossibly tiny font, it makes it that much harder. I am 52 years old, and this program is definitely not kind on my eyes! Please make the font bigger!

The size of the font on Procare Desktop is very difficult to read, especially for our staff who use laptops. Please consider adding a feature that allows a larger view. Perhaps even permitting the computer's options for zooming in work within Desk...

We have several families that are on a scholarship. The scholarship bills at a weekly rate. However, we bill at a monthly rate. We have set families up with 2 accounts, one personal (monthly) and one for the "agency" (weekly). I have been looking ...