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Export to XLS or CSV Tuition Express Reports

I am trying to reconcile our bank statement with Procare deposits. I am able to run the deposits report to csv, but not the TE reports. This would be very helpful to do additional reconciliation, analysis, and many other things.
Guest about 2 months ago in Desktop User Suggestions 0

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak about 1 year ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Partial Ledger Locking

This would be useful to be able to clearly track adjustments made to past weeks in any given account by using reversal codes instead of completely changing what was posted in the past (what parents have already seen) and what they see now (with ch...
Guest about 2 months ago in Desktop User Suggestions 0

Immunization/Requirement Expiration Date Option

In the state of Florida, wellness checkup date requirements can update at any appointment a child attends, so they change pretty frequently. A customer provided an example that indicated it would be much easier for centers in Florida to track when...
Red Lake about 1 year ago in Desktop User Suggestions 0

Provide Recurring Payment Options during Authorization

Currently recurring payment authorizations don't provide options of weekly, bi-weekly, or monthly debits or a choice of debit date. Centers should be allowed to set the parameter of options available and parents should have to select an option at ...
Guest about 2 months ago in Desktop User Suggestions 0

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney over 1 year ago in Online Ideas Workspace / OL - School Settings / OL - Student Data 0 Future consideration

The app send notifications when office and classrooms chats are sent, separate from the emergency messages

Parents are not noticing messages until they click the red bubble
Guest about 2 months ago in Desktop User Suggestions 0

Add Discover cards to acceptable payment method

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.
Guest about 2 months ago in Desktop User Suggestions 0

Updates / new Releases

You should let companies know when you will do an update. Don't do it in the middle of the day. With Desktop, all check ins and users can't use Procare until we run the update on our server. Since we have moved to the cloud, we have had nothing bu...
Guest about 2 months ago in Desktop User Suggestions 0

Send out proactive email notifications when there is a system issue or hire more people to answer the phone.

I should not have to explain this.
Guest about 2 months ago in Desktop User Suggestions 0