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Fix the refund error message

Presently, when a center attempts to refund a parent on a charge that is over 90 days old, the error message thrown says "The payment is already refunded" which is misleading and often not even true. This should change something that is more trans...

Adjust Review Page on Registration Form

When parents are submitted a registration form their review page is severely impacted on whether or not there is a fee added to the form. I have attached screenshots showing what the review page looks like for a parent from this QB school account,...
Benita Levario 6 days ago in Online Ideas Workspace / OL - Enrollment 0

Add Percentages For Line Items on Invoices

BAM 17327695 and 10514000 would like the option to add percentages for line items, just like you can with discounts, within invoices
Kelly Kohlhagen about 11 hours ago in Online Ideas Workspace / OL - Billing & Accounting 0

Documents Feature Ease of Use

BAM 61423721 would like the documents feature to be easier to navigate both on the staff side and parent. Center does not want to have to send a "user manual" for parents to quickly fill out a document. In DE, they have 44 possible documents that ...
Kelly Kohlhagen about 11 hours ago in Online Ideas Workspace / OL - Documents 0

Hide Read Messages

BAM 80131389 would like for old messages that have already been read to be hidden somewhere after a while so they only see the most recent ones and don't always have to look at all messages in one place/can just focus on the newest ones.
Kelly Kohlhagen about 11 hours ago in Online Ideas Workspace / OL - Parent Messaging 0

Staff Timecard Visible in App

BAM 30041943 wants staff timecard on the app.
Kelly Kohlhagen about 11 hours ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0

Payment Rec Tool Enhancements

Current state of the payment reconciliation tool is not the best. Tool is confusing and unintuitive due to accessing it on an individual account ledger rather than the functions menu No way to remove transactions from the tool if a payment was...
Jesse Hartman about 12 hours ago in Procare Desktop / Enterprise Support 0

TE Report: Historical Fee Summary

Customers have been asking for the corporate Historica Fee Summary report to be rebuilt for TE, citing that it was the only TE report that provided a summary list of centers with their totals in fees, followed by a per-location breakdown of the de...
Jesse Hartman about 13 hours ago in Procare Desktop / Enterprise Support 0

Add ease of use when adding completed immunizations for multiple students

The customer is requesting enhanced functionality for entering immunizations. Their suggestion is a copy and paste function.They have many students where they are entering the same immunization for the same day or the same day for multiple immuniz...
Beth Carlin about 16 hours ago in Procare Desktop / Internal Facing 0

Limit all staff/ non-admin settings except for communication between staff

We would only want teachers to have the Procare app on their phone for scheduling and communication between team members and admin. Is there a way to only allow that? We do not want them to have classroom/student access on their personal devices.
Jose Arias 1 day ago in Online Ideas Workspace / OL - Permissions 0