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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW

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Automatically Format Phone Numbers In SCW and Connect Portal

Phone numbers are confusing to read and interpret in SCW and Connect Portal if parents don't use parentheses or dashes
Guest over 1 year ago in SCW 0

"Tax Statement PDF" should be available on Financial tab & parent portal

We can only download - the 'Year End' report on the family Financials & Parent Portal to give parents for tax reporting. We want to be able to access the "Tax Statement PDF' on the Financials & Parent Portal. Right now you can only access...
Guest about 5 years ago in SCW 0

Client requested a report payments made by family (with child column) amount and date of payment

Due to their families having multiple children in multiple centers they want to easily determine what is paid for each child by month
Tammy Schroeder over 1 year ago in SCW 0

Client requested update the GL Detail report with Child Name Column added

Client states it is hard to figure out the net billed with just the family name because a lot of families have multiple children so I've been having to go 1 by 1 in the system. This won't be feasible to do every month, especially when we bring on ...
Tammy Schroeder over 1 year ago in SCW 0

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright 11 months ago in SCW 0

Include Billing Periods when Cloning a School

When an active billing period of a school is being cloned (weekly, MU or monthly),that billing period will be carried over/cloned to the newly created school.
Guest over 2 years ago in SCW 0

Customer needs ability to have admins change child centers on the child tab within a center Level

These admins need the ability to switch kids between the centers they oversee. They have too many centers and frequent changes (that need to be updated immediately), for someone with Business Level access to be doing it for them. To our knowledge,...
Tammy Schroeder almost 2 years ago in SCW 1 Will not implement

Report - Future Revenue Report

This report only provides revenue after discounts. We would like to have a report for Revenue before discounts.
Guest almost 3 years ago in SCW 0

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest almost 3 years ago in SCW 0

New Setting to not Charge Registration Fee for Existing Families when Added to Waitlist

On new family registration, you can have the setting set to "charged when approved", but there is not similar settings for existing family registration/connect portal registration. So if an existing family registers through the Connect Portal, the...
Kaly Nasiff about 1 year ago in SCW 0