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Desktop User Suggestions

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Merge allergies from Procare Desktop to Engagement App

Have the option to migrate allergies from Procare Desktop to Engagement App
Guest 8 months ago in Desktop User Suggestions 0

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest 4 months ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest 4 months ago in Desktop User Suggestions 0

Please remove the cards we do not accept from myprocare.com

We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families
Guest 4 months ago in Desktop User Suggestions 0

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...
Guest 4 months ago in Desktop User Suggestions 0

Report that shows if an employee timecard entry was made in desktop vs the check-in station, and if so the creation date and time of the entry.

We require school leaders to check-in/out when they're in the building. The audit report shows entries that were changed or deleted, including when and by whom, but there is no way to see if an entry was created through the employee check-in stati...
Guest 8 months ago in Desktop User Suggestions 0

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).
Guest 4 months ago in Desktop User Suggestions 0

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...
Guest 4 months ago in Desktop User Suggestions 0

Syncing room transfers to desktop version

When a teacher transfers a child to another room on the Procare App it does not sync to the desktop version. Therefore if a licensor should ask for attendance it will show as incorrect, because the desktop shows one thing but the App and written a...
Guest 8 months ago in Desktop User Suggestions 0

Audit Option for History of Child Schedule changes

It would be helpful to be able to be able to see what changes were made in the child schedules and when/who completed these changes for auditing and billing purposes.
Guest 9 months ago in Desktop User Suggestions 0