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Desktop User Suggestions

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When I cancel a credit card batch through Tuition Express why aren't the fees returned? In any other business this would be considered stealing.

When I cancel a credit card batch through Tuition Express, the fees from that original batch are still charged to my parents. After speaking with support it appears that I have to manually void the fees associated with my already canceled credit c...
Guest 8 months ago in Desktop User Suggestions 0

Filter by recently uploaded

our daycare frequently uploads notes/photos in batches, often times at much later times than the photo was taken. This results in us having to scroll through the entire day to find out what’s new and what we haven’t seen before. Can there be a fil...
Guest 8 months ago in Desktop User Suggestions 0

On the payer 'person information page', it would be great if there was an option to log the text message as it is when you send a mass text message.

This allows up to track all correspondences with the parents so all staff can be informed on all and any correspondences with the parent.
Guest 8 months ago in Desktop User Suggestions 0

Make tuition payment on app

A frustration has come to our attention repeatedly that Procare currently restricts families from making payments through the online app when a center passes the card processing fee onto the family. We have observed that two other centers, partner...
Guest 8 months ago in Desktop User Suggestions 0

It would be great if when you pulled up an account to issue a Standard Customer Stmnt or any report the email of the account you are in would automatically populate with the email

In addition, it would be wonderful if it copied me (the administrator) on the email.
Guest over 1 year ago in Desktop User Suggestions 0 Future consideration

Sync staff timecard to desktop or allow import

Staff times should either sync to desktop or allow us to export manually from oniine and import to desktop. So many good reports are on desktop and we can't use them.
Guest over 1 year ago in Desktop User Suggestions 0 Planned

Allergy/Food Restriction: Add indicator next to child's name on attendance/roll call

Significantly increases safety - teacher will see a daily reminder on paper attendance and in procare app, as well as administrators, about any food allergies and restrictions
Guest 8 months ago in Desktop User Suggestions 0

Global Timecard for Multi-site employee

We have a few employees that work at all 3 locations of SCC. It is very challenging when reviewing timecards to prevent overtime, as each site manager reviews the one at their site. Can you build an option to pull a "global" timecard for employees?
Guest 8 months ago in Desktop User Suggestions 0

ACH Option for Parent Engagement App

We would like to request the option for ACH payments on the Parent Engagement App (Procare Desktop). We are a small non-profit school and have found the credit/debit card fees to be too burdensome to our budget. We are encouraging/incentivizing pa...
Guest 8 months ago in Desktop User Suggestions 0

We need a printable report please

This report is a class roster that lists child's address, both parents (lives with or not) cell phone and email address. Similar to the Standard report - Filtered report - Child: Roster w/Contact Info II This report only lists the first 2 adults a...
Guest 8 months ago in Desktop User Suggestions 0