Procare Solutions Internal Ideas Portal
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Online Ideas Workspace

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Include a traditional semi-monthly (custom option like in reports) option for billing

This is useful for centers that are trying to align their billing plans with parents who get paid semi-monthly. I have had several centers that have asked for this. The current workaround is for centers to bill by a week and a half, but it ends up...
Kelli Boreson 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Documents upload feedback

If a client uploads a document that does not meet the requirements it should let them know. Currently if they upload a document that is too big it just does not send. They need to have a error or something letting them know if the upload is not su...
Guest over 3 years ago in Online Ideas Workspace / Other 0

Customer would like ability to have families be able to "react" to messages and photos

Procare has been great and easy to use thus far. One noticeable feature gap is the absence of the ability to react to a message/picture. It was nice in Kinderpass to be able to give a thumbs up or heart emoji to quickly let the teacher know we saw...
Chasity Dorsey over 3 years ago in Online Ideas Workspace / Other 1

Leads Reports

Improve Leads reporting to include reporting how many leads are coming in for a specified date range. This is helpful with marketing and forecasting how many new families are enrolling per month at any given time of year.
Shannon Nowak over 3 years ago in Online Ideas Workspace / OL - Reports 0 Will Not Implement

Remove $0 charges from recurring attendance plans

This center has many possible charges in their recurring attendance plans, and it's overwhelming for them and parents to see all of the charges when many of them are $0. They'd like $0 charges to be hidden from the invoice and from reporting.
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 2 Planned

In PO/PE, on a child's profile there is a tab called "Documents" that has nothing to do with the new documents feature we recently released, this is confusing and should be renamed.

The screen shot shows where there is a documents tab on the child profile. However this section does not tie into the "Documents" feature and can be confusing to users. Suggesting we re-name this tab to "Files" or something similar without using t...
Dustin Jones over 3 years ago in Online Ideas Workspace / OL - Documents 0

Tardy indicator on child icon

Customer requested an ability to mark a child tardy for communicating with teachers about a late arriving child, and this be a visual indicator that persists until the child is signed in. Use Case: Parent calls in saying their child will be late t...
Brandon Calderon over 3 years ago in Online Ideas Workspace / OL - Sign In & Attendance 0

Ability for Parents to comment on photos

To create community, center wants to parents to be able to comment on photos shared directly not through messages
Tricia Mearns almost 4 years ago in Online Ideas Workspace / OL - Daily Activities 3

Ability to approve messages for just some staff

Create ability for the admins to set some staff members to have their messages to parents require approval, but not all the staff messages to parents.
Guest almost 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Child Schedule adherence notifications

Allow for notifications vie email or SMS to be sent to administrators when a child is signed in or out outside of their scheduled time.
Jesse Hartman 5 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0 Future consideration