Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...
In the staff role and permissions, there is not a setting for tags permissions. Client is concerned that teachers may accidentally delete or modify tags. Please consider making permissions around tags for "read" or "no access" to allow center's to...
Client stated that when parents are signing up it may reject their password but does not give any guidance on what is allowed or required. Please provide some guidance to parents or indication of the issue if the password is rejected. Thank you.
AI-Assisted Message Proofing for Parent Communications
I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Parents to have control of parent/guardian access.
Parents would like to have control of parent/guardian access. If a grandparent is added as a parent/guardian, they'd like parents to be able to control that they only see photos, for example, and not billing or other info. BAM 80499774 & 87784717
The customer is looking for a way to set user group (admin/non-admin) permissions so she does not have to go through and change each individual permissions. She is looking for a similar way to set these permissions as Procare Desktop has where she...
Faster Document Sending (Documents feature in Online/Engagement)
There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Ability to restrict sign in/sign out to admin teachers
Center would like to be able to restrict the ability to sign in/out on a person by person basis or just to admin level staff to prevent accidental sign in/outs which have angered some parents but they don't just want to turn the notifications off ...